RETURN POLICY

 

We will accept any item for an exchange within 30 days from the date of purchase. We will accept any return for a full refund, less shipping costs, within 30 days from the date of purchase. The date of purchase is the date your order was shipped out. To return or exchange a product, you must have the original invoice and the product must be in its original condition and in original packaging. Items being returned or exchanged should be shipped to the following address:

 

Endurance Marine

210 19138 26th Ave

Surrey BC  V3Z3V7

 

NOTE: Please include instructions in the return package with information regarding what action we should take when the packaged is received. A 20% handling fee is applicable.

 

PRIVACY POLICY

INFORMATION COLLECTION AND USE

 

Endurance  is the sole owner of information collected on this site. We will not sell, share, or rent this information to any outside parties, except as outlined in this policy. We collect information from our customers to process orders and better serve you with pertinent information, such as order confirmations and order status updates. Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number. We also require you to submit a username and password of your choice for your future access to your account information. To safeguard that your user name and password remain confidential, DO NOT share this information with anyone. If you elect to receive our newsletter or special promotions, your contact information will be used for the delivery of these items.

CUSTOMER SATISFACTION

 

Endurance  specializes in utilizing the highest quality materials and technologies and designs for equipment and ear to maximize effectiveness for any application. If our products do not suit your specific needs, it is more than likely that we can develop a solution to meet them. Whether it be for land, sea, or air, Endurance has the expertise to get the job done.

APPLICATIONS

 

Endurance was founded in 2005. Since then, our product line has increased dramatically to include the highest quality products designed to be state of the equipment . We can supply the highest quality products for any application .We have developed products for power, lifting,, protection, and emergency for recovery vehicles, fire and police, tow trucks, mining operations, and much more.

MISSION

 

Our mission is to provide the highest quality equipment and the most cost effective solutions possible. The Endurance line of products are designed to be strong and powerful so that they are not only easy to use but safe as well.

REGISTRATION

 

In order to process your orders placed on this website, you must first complete the registration form. During registration, you will be required to provide your contact information, which includes your name, e-mail address, telephone number and street address. This information is used to provide you with important Endurance services such as automated order status updates via e-mail.

ORDERS

 

Most of the information collected in the registration process will be used to process orders. During the order process, you will have to provide financial information such as your credit card number, expiration date, money order, wire transfer or check information. This information is used for billing purposes and to fulfill your order. If we have trouble processing an order, we will use this contact information to get in touch with you. To properly process your credit card information, we must share your personal and financial information with the merchant bank for authorization and approval. This process is protected by an enhanced security system.  We do not share your personal and financial information with any third parties, except those specified in the Sharing section of this policy

WARRANTY

 

All products have a 1 year limited warranty warranty that the product is free from defects in materials and workmanship.

 

SHIPPING

 

Endurance ships from Canada and the USA. 

Shipping is not included and certain destinations may require addition fee's. Endurance reserves the right to deny shipping to a country not listed with the international shipping companies.

Still have more Questions ?

 

Please contact us via email.

Or  call us toll free 1-877-535-0669

210-19138 26th Ave Surrey,

British Columbia

Canada V3Z 3V7